Homeless Community Services

Homeless Community, a social enterprise dedicated to providing alternative housing for the homeless, is committed to protecting the privacy of our donors. This Privacy Policy outlines how we collect, use, and safeguard donor information, ensuring transparency and respecting the trust of our supporters.


1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from our donors.

  • Personally Identifiable Information (PII): This includes details such as full name, street address, email address, phone number, and payment information (e.g., credit card information).
  • Non-Personally Identifiable Information (Non-PII): This includes details like year of birth, ethnicity, education level, web browser cookies, and IP address.

2. How We Use Donor Information

We use donor information in the following ways:

  • To Process Donations: Information such as payment details and contact information is necessary to process and acknowledge donations.
  • To Communicate with Donors: We may use your contact information to update you on our projects, upcoming events, and ways you can support our mission.
  • To Improve Our Services: Non-PII, such as cookies and IP addresses, help us enhance website functionality and user experience.

3. Sharing Donor Information

Homeless Community respects the privacy of our donors and does not sell, rent, or exchange donor information with any third party for their marketing purposes. However, we may share certain information under specific circumstances:

  • With Trusted Service Providers: We may share donor information with third-party service providers who assist us in operating our website, processing donations, or conducting our social enterprise’s activities. These providers are contractually obligated to protect donor information.
  • Legal Obligations: In rare cases, we may be required to disclose donor information if mandated by law.

4. How to Remove Your Name from Our Mailing List

We honor all requests to limit communications. If you wish to be removed from our mailing list or adjust the frequency of updates, please contact us:

  • Email: privacy@homelesscommunity.org

5. Donor Access and Control of Personal Information

Donors may access and update their information by contacting us at the above email or phone number. We strive to respond promptly and accommodate requests to correct or delete personal data as needed.

6. Security Measures

To safeguard donor information, we use various security measures, including but not limited to:

  • Encryption: We use SSL encryption to protect sensitive information during online transactions.
  • Access Control: Only authorized personnel have access to donor information.
  • Regular Audits: We conduct periodic security assessments to ensure data safety.

7. Cookies on Our Website

Our website uses cookies to enhance user experience and gather information on site traffic. Cookies are small files placed on your device that enable certain website functions, such as remembering preferences. You may choose to disable cookies through your browser settings, though doing so may limit certain functionalities of our website.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with the “Effective Date” above, and we encourage you to review this policy regularly to stay informed about how we protect your information.